Sunday, January 31, 2016

Working Late? Here Are 21 Tips to Make Your Nights More Productive

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This post originally appeared on HubSpot's Sales Blog. To read more content like this, subscribe to Sales.

Research has shown sleep might be the most important factor influencing our productivity. In fact, not getting enough sleep is similar to being drunk, according to studies.

Every so often, though, you’ll have a counterproductive day at work and need to pick up the slack before bed. But this situation raises an important question: If you’re going to stay up late working, how do you stay productive?

Below are 21 tips to help keep you productive into the early hours of the morning.

21 Tips to Stay Productive When You're Working at Night 

1) Practice yoga or meditation.

Practicing yoga helps alleviate both stress and mental fatigue, resulting in improved productivity and a relaxed mindset. Studies have shown that stress can make us less productive. In light of the data, spending a mere 15 minutes meditating can make an immediate difference in nighttime productivity.

2) Take a break before starting.

Research has revealed that taking regular breaks prior to starting a new project can result in improved productivity. After the work day is over, a small 20-minute relaxation period can play a major role in your productivity during the next few hours.

3) Set a hard deadline.

According to Contently, working on large goals with a tight deadline results in our best work. For example, starting a project at 7 p.m. and establishing a hard deadline of 1 a.m. will improve productivity versus saying, “I’ll get this done tomorrow.”

4) Write down your goals.

Writing down our goals, according to research, immediately makes us more likely to achieve those goals. Prior to your long night, jot down the two to three most important tasks ahead of you for improved productivity.

5) Have a well-timed meal. 

While caffeine can give us a mental boost, it’s food that has a direct impact on our cognitive abilities during the last stretch of a day, according to studies. Not eating can set us back cognitively, resulting in less-than-excellent work due to lack of energy.

(Here is a list of foods to eat for max productivity.)

6) Create a productive playlist. 

Several studies have found that music can play a direct role in our productivity as it makes repetitive tasks less annoying, and drowns out the distracting noises of our offices and homes. There are several options for a playlist, but classical music is most likely to improve cognitive functions.

(Check out our six productivity playlists here.)

7) Don’t work in your bedroom.

Working in your bed can make your brain associate your bedroom as a place for work, not sleep, according to Lifehack. This association can result in lost sleep in the future and an inability to turn off when we go to bed.

8) Avoid watching television while you work.

Watching television while we work requires our brain to multitask, which can lead to decreased performance and an underwhelming project. Our brains work best when we’re focused on one thing at a time and giving the task at hand our complete attention.

9) Exercise before beginning.

Not a yoga person? Studies have shown that all forms of exercise can increase our cognitive abilities and overall energy. With more energy and a clear mind, we’re likely to produce better results and be more productive.

10) Drink water.

While caffeine might be tempting, a recent study found that drinking water can increase our productivity by as much as 14%. The study found that drinking water helps expand the grey matter in our brains which is key to being more productive.

11) Leave your low effort, low impact goals for the evening.

Instead of trying to accomplish an extremely challenging task at night, focus instead on knocking out small goals as you build up momentum for the day ahead. Prior to your day, run your tasks though an impact versus effort analysis to determine which tasks require little energy but add up in value.

12) Be honest about what you can achieve.

Setting overly ambitious goals can put us on a path for failure, which results in lost productivity and drained willpower. Setting realistic goals allows us to accomplish the tasks, resulting in improved morale and enhanced productivity. In short, don’t bite off more than you can chew at night.

13) Cut off the wifi.

While the internet can be enticing after a long day, blocking it will allow you to tune out distractions like social media and hone in on what matters. If you’re struggling with this, extensions like StayFocused and BlockSite can help.

14) Stand up.

Several studies have found that standing while working results in better concentration, more energy, and fewer headaches. By finding a place to stand and work at home, you can knock off your evening to-do list with ease.

15) Dress in work clothes.

Pajamas might be tempting, but studies have revealed that dressing for work actually heightens our attention and makes us more focused on the task at hand. Instead of sweatpants, try some business attire for max nighttime productivity.

16) Block out distractions.

Although it can be difficult, it’s important to stay in a work mindset to produce the best results. By avoiding the regular things we do at home for the night -- i.e laundry, cleaning the bathroom, watching TV with family -- we’re able to stay in the right mindset to be successful.

17) Have an established work space.

If you’re working late at night, it’s important to have an established work space so you don’t confuse home space with work space. Having a dedicated workspace allows our brains to associate the space with work, according to Wix, which makes us more productive.

18) Use the right kind of light.

Studies have found that our circadian rhythm can be triggered by blue light, increasing our awareness and giving us more energy. The circadian rhythm is what determines our body’s natural energy level. By looking at a blue light, we can give ourselves an energy boost.

19) Take a cold shower.

Although scary at first, a cold shower, according to research, can improve energy levels, help our body rebuild key muscles, and make us feel renewed and fresh. If you can’t bring yourself to take a cold shower right off the bat, try the 911 challenge.

20) Crank up the thermostat.

A study from Cornell University discovered that warmer temperatures decrease the amount of mistakes employees make while improving their output. Cold temperature is mostly associated with sleep, so by turning the heat up, you’re more likely to be alert at night.

21) Reach for some lemon tea.

If all else fails and life hands you lemons, make lemonade (or lemon tea). Studies have shown that the aroma of lemon improves our mood, and stimulates our bodies.

Every once in awhile we can have a slow or distracted day, requiring us to work late. While this isn’t ideal, there are a multitude of strategies we can use to ensure we retain our productivity even after the work day is over.

Have you tried any of these out? Tell us about what keeps you productive when you’re working late in the comments.

free productivity tips

Saturday, January 30, 2016

7 Powerful Ways to Make Your Emails More Persuasive

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This post originally appeared on HubSpot's Sales Blog. To read more content like this, subscribe to Sales.

Communication is the lifeblood of sales and marketing. Successfully closing deals, providing value, explaining complexities -- they all rely on your ability to express yourself clearly and persuasively.

The outreach email is a special breed of writing. You only have a very small window of opportunity to capture your reader’s attention and convince them to move one step closer toward a purchase or intended action. Use these writing techniques to ensure your emails pack the most punch.

7 Powerful Persuasion Techniques to Use In Your Next Email

1) Know your audience.

Okay, so this isn’t exactly a writing tip. But it’s the foundation upon which your email’s effectiveness is built. If you don’t understand your audience -- whether it’s someone who’s hesitant to buy, or a happy customer you’d like to upsell -- you won’t be able to write persuasively.

2) Leverage social proof.

Why it works: Social proof describes the tendency to make choices based on other people’s decisions, because we believe those decisions reflect the right choices. You're already leveraging the concept of social proof through customer case studies and social proof, why not extend these efforts into your emails?

How to use it: Reference high-profile customers or the size of your customer base. If you're trying to move a potential customer towards a purchase, try pointing out how many of their competitors and peers use your product. 

Examples: 

  • The McDonald’s slogan “Billions and billions served” calls out the company’s giant customer base.
  • Yelp’s success is a result of its user-generated content: Crowdsourced reviews that leverage the power of social proof.

3) Get your foot in the door with a small ask.

Why it works: Once someone says “yes” to a small ask -- the proverbial foot in the door -- they’re more likely to agree to future requests.

How to use it: Ask your recipient a question that they are unlikely to say no to.

Examples:

  • If you sell software that tracks target accounts’ trigger events, an easy way to get a first “yes” is to confirm that their sales team wants to improve their prospect outreach.

4) Include a headshot in your email signature.

Why it works: When we make eye contact with people, we feel a subconscious sense of connection. In one Cornell University study, researchers edited images of the Trix rabbit mascot, then asked adults to pick between several cereal boxes bearing different versions of the image. Participants most often chose the box where the rabbit was directly looking at them.

How to use it: You can’t make actual eye contact through email, and by no means should you include a massive photo of yourself in the body of an email -- that’ll just make people uncomfortable. But it can be easy to forget that there’s a person on the other end of your emails. Including a small headshot of yourself in an email signature is a subtle way to remind people that you’re human, too.

5) Agitate and solve the problem.

Why it works: Even if the person you're emailing is already aware they have a problem in one area or another, it doesn’t mean they’re prepared to solve it. But emotion is a powerful thing. Whether it’s subconscious attachment to the old way of doing things causing inertia, or fear of making the wrong decision, your prospect won’t always warm to your product immediately.

To convince them, you’ll often have to talk about the problem in emotional terms, then swoop in with a solution to demonstrate how you can help.

How to use it: While you should never attempt to over-exaggerate a business pain or spin one out of thin air, use the agitate-and-solve technique when it’s clear they haven’t fully conceptualized the cost of inaction.

Find out what matters to them. Is it personal professional achievement that drives them forward? A desire to grow the business’ bottom line? Then show how inaction will only worsen their current situation, and demonstrate why your product would help.

Example:

  • An office supply salesperson could seek out its competitors' clients who had been impacted by late shipments. She should probe into the significance of these delays, getting prospects to talk through the immediate and ripple effects. Then, she can describe her own company's efficient service and customer support.

6) Include a reason.

Why it works: Giving people a reason why you need something -- no matter how ridiculous -- makes it far more likely they’ll do what you ask.

Psychologist Ellen Langer conducted a study in which experimenters asked to skip ahead in line at a Xerox machine. When they asked, “I have five pages. May I use the Xerox machine?", they were allowed to skip the line 60% of the time -- not a bad outcome.

But when they asked, “I have five pages. May I use the Xerox machine because I have to make some copies?”, 93% were allowed to skip the line.

Despite the fact that everyone else in the Xerox machine line needed to make copies, they complied with the request simply because the experimenters provided a reason.

How to use it: We wouldn’t recommend making up ridiculous excuses to get your prospects to sign a contract -- that’s not good for anybody. But even providing a simple explanation -- “I’d like to set up a meeting with you because I can help with X strategy” -- could pay huge dividends.

Example:

  • Instead of writing, "I'd like to set up a conversation so we can discuss your project management software strategies," try this instead: "I'd like to set up a conversation to discuss your marketing strategy because we've seen similar companies increase their lead generation by 40%."

7) Remind prospects it’s their choice.

Why it works: Nobody likes to be told what to do. And even if you’re not being pushy or aggressive, many people will still chafe at the suggestion that you know what’s best for them.

A simple reassurance that you’re not attempting to push your preferences or worldview onto them is powerful. Across 42 psychology studies involving 22,000 subjects, it’s been demonstrated that using a phrase like “But the decision is yours” could double the chances that someone would say yes to a request.

How to use it: You don’t want to overuse this one -- tempering every recommendation you make by reminding prospects they have no obligation to listen to you isn’t a great idea. But when you’re asking for a larger commitment or are dealing with a jumpy prospect, dropping in a reminder that you’re not here to force them into anything can be a powerful technique.

Example:

  • A software salesperson could write this message to a prospect skittish about switching platforms: 

When we last spoke, you mentioned that you were worried about migrating your system from your current tool to ours. Sales Engineer Sally put together this this high-level overview of the process, which is designed to be as easy on our customers as possible -- we can discuss this on our call tomorrow. In the meantime, based on our previous conversations I strongly believe this switch is the best long-term solution for your company -- but of course, the decision ultimately rests with you. Let me know what you think."

How do you make your sales emails more persuasive? Let us know in the comments below.

optimizing email marketing ebook

Friday, January 29, 2016

Daily Search Forum Recap: January 29, 2016

Here is a recap of what happened in the search forums today, through the eyes of the Search Engine Roundtable and other search forums on the web...

Is Web Design Really That Important for my Site?

Jacksonville-Web-DesignWhat would you do if you walked into a store and smelled something horrible, saw flashing strobe lights, was literally mobbed by overbearing, commission-seeking salesmen and then couldn’t find anything you were looking for?  Probably get the heck out of there as quickly as possible hoping you didn’t catch a cold, right?  Well, landing on a poorly designed website can replicate some of those same feelings (complete with parting virus), especially if the consumer is a motivated buyer and you have competing businesses whose sites are well-designed.The Difference Between a Good and Bad Web Design Experience for VisitorsThe heart of the matter is this: web design is super-important to the functionality and overall appeal of your website.  If your visitor doesn’t feel at home, if they are confused, if they feel attacked or threatened or can’t figure out why they are on the site, the “back” button is only one click away.  Poor web design will lose you traffic for good—a first time visitor with a bad experience will not be coming back to give you another chance.On the other hand, a website that is designed with the visitor in mind will keep them engaged and on the page, constantly moving down your sales funnel until they become a conversion (be it on the first visit or the tenth).  Good web design is easy to navigate and on the eyes, putting the visitor in the mood to listen, learn, read, explore and ultimately, buy (or do whatever it is you want them to do there).What Constitutes Good Web Design?So, what is this “good web design” that seems to elude so many start-up sites (and even some that have been around – albeit not too successfully – for years)?  Well, good web design focuses on a number of key points:

  • The site should be clean and without distraction.  Distractions or eyesores lead to friction, or the thing that prevents your visitor from converting.  Having a lot of white space (i.e. space on the site with no content, creating attention to the content with the use of negative space) is important.
  • The site should be easy to navigate, meaning the navigation bar should be across the top or down the side.  It should be clear to the visitor that if they click on an area, they know where they are going and then are provided that content.  For example, if they click on “About Us” and it takes them to your order form, that’s not good design.
  • The color scheme should ideally match your brand or logo, but if it doesn’t, it should still be pleasant.  Having a black background with white letters is hard on the eyes – the best color for content is still black lettering on a white background.  Keep your borders as defining points, not distracting points.
  • The loading time should be fast, between 3 to 5 seconds maximum.  For every second extra your page takes to load, you are losing a percentage of your customers.  Keep weighty content to a minimum and be sure your load times are balanced across all pages.
  • On the back end, the coding should be high-quality, meaning no errors, broken links, orphan pages, etc.  Always use CSS and modern coding programs on quality templates.
An example of good web design is simple to find: think about a website that you frequent often and love to be on.  Chances are, it is designed properly which is why you keep going back.  Bad web design is also pretty easy to find online – you will certainly know it as soon as you get there and start tapping the “back” button or X-ing out the screen.728x90_bannerWeb Design FAQsQ:  Do you have to be a web designer to design a good website? A:  No, but it certainly helps.  Unless you are fairly computer savvy and have a good eye for layout and color schemes, it’s probably a good idea to hire a web designer to create your site.  If you would like to try your hand at it, look for a drag-and-drop website builder to create with, unless you already know how to code.Q:  How much does a good web designer cost? A:  This question is hard to answer because of the levels of talent needed for intricate websites cost more money while a run-of-the-mill web designer will charge less, something that is good if you need just a basic design.  Expect to pay anywhere from a few hundred to a few thousand depending on your needs, scope and how customized you want the site.  As with any skilled hire, you get what you pay for – do more research into what you actually want (e.g. templates vs. custom builds, etc.) and then price around.

Find more info on: Remarkable Marketers

Mobile Payments: Awesome or Overhyped?

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So, we’re firm believers that your buyers should have several different options when it’s time to pay for their purchases. You don’t want to lose a sale just because you only take credit cards and your buyer only uses PayPal. What happens when buyers have way too many options for mobile and online payments?

The Walmart of Mobile Payments

No, really, Walmart decided to release their own mobile payment program called Walmart Pay. Who wants to play second fiddle to Apple forever? Not Walmart, that’s for sure. And with a retail app that boasts 22 million active users, a mobile payment option seems like the right way to go, right? If buyers are on board enough to download and use your app, then they’re probably all in on the payment options, too. 

Well, buyers weren’t quite so impressed with the Walmart Pay option. It’s not that it didn’t work or that it didn’t offer a viable payment solution. Buyers simply had their payment plans worked out already. Why make the switch from the payment option they’d always used just because Walmart introduced something new?

Apple’s Not So Awesome, Either

We know that 4.9% of Apple Pay eligible sales were actually paid with Apple Pay during the holiday shopping period of 2014. It was new technology, and surely the idea would eventually catch on. That optimism should have led to a higher number of Apple Pay purchases on Black Friday and Cyber Monday, but it didn’t.

This year, during the holiday shopping period, Apple Pay eligible transactions actually almost halved. Instead of growing, only 2.7% of eligible sales were completed through Apple Pay. Isn’t this supposed to be the answer to all online sales? Seems consumers disagree.

Growth in Awareness and Use

With over half of online purchases made this past year on mobile devices, it’s obvious buyers love the convenience of mobile shopping. Of those buyers, 52% only recently realized that their phones could be used as a payment device. Did they jump immediately into using Apple Pay or another mobile payment option?

Nope.

Since its introduction, the use of mobile payment has only increased by 1% year over year. That’s a pretty clear sign that consumers just aren’t that into it. What’s not entirely clear is why buyers have been slow to adopt mobile payment options.

What Would Change Things?

In the face of overwhelming proof that consumers need to feel safe when making online purchases, mobile payment options consistently take that secure feeling out of the payment process. Yes, sellers need to remove as much friction as possible between the “want” and “own” stages, but some friction is necessary. When buyers don’t need to enter passwords or PINs, they may feel as though the payment process is too easy. And if it’s too easy for them, it’s easy for someone who might attempt to steal their financial information.

Then again, maybe the market is just too saturated as it is. Those who enjoy using online wallets may just stick with their years-old PayPal account, while the rest are fine entering their credit card information any time they want to make a purchase. To interrupt the status quo may require a great deal more innovation than we’ve seen so far.

What are your thoughts about the slow adoption of mobile wallets? 

Learn to grow your ecommerce business with these guides.

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